I have this customer that flies in on a regular basis and this one particular trip we conducted business as usual. Just as he was about to leave he looked over at the girl seated to my left that is working for another car rental company(literally 5ft. away), he gently tosses this piece of paper over in her direction and walks out the door. I look over at her and ask what it was. It was his business card and on the back he wrote,"You are very attractive, call me." and then he signs his name. We look at each other and laugh it off. This guy is twice the age of the her. He is attractive, but she's got a boyfriend
He flies in again and again, and again.....each time, not mentioning anything to her again but casually looks over at her now and then and tries catching her eye. Never works. This goes on for a couple of months, then low and behold he comes in again, but this time it's different.....
He walks up to the counter to rent his car, as usual. But now this time he has company. His WIFE! And his TWO children...
This time during his rental process, he never even looks her way. His eyes are focused straight. He just gets his contract and keys and out the door he goes.
Really.....you're married??? How many other girls has this DB dropped his business card at and how many of them took the bait?
NOT THE ONLY ONE!
We also once had this guy give us a frantic call after returning the car to us. He was on a layover between flights and remembered he forgot something in the vehicle. This particular something was VERY important to him. This is how we knew it was so important:
"Hello, thank you for calling *****, this is *****, how can I help you?"
"Hi, this is *****. I just returned a call this morning and I left something really, really important in the glove compartment."
"OK, no problem, we will run out to the vehicle and retrieve it for you. What are we looking for here?"
"My wedding ring. I left my wedding ring in the glove compartment and I need you guys to overnight it to me immediately!"
"Ok sir, we will send it. Is the address that we have the one you want it mailed to?"
"No, no, no, send it to my office. Here is the address. Don't send it to my house."
"Ok, we'll take care of it."
HANGS UP.
We get it out, mail it to his office, but wouldn't it have been pretty funny to mail it directly to his home.....We could have attached a note that read:
Hi Mr.*****. We found this wedding ring in the glove compartment of the vehicle that you rented. It's odd how or why it would have wound up there, but we wanted to make sure you got it back. Oh and by the way, good luck with whatever your future holds.....
I would have loved to be a fly in that house once the husband got home from work......
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