What! I'm not in Mexico?

Flight arrives.....woman gets off plane....walks the 50 ft from the arrival area to our counter. She casually looks over at us and says:

"How far is it to Cabo San Lucas?"
"Cabo San Lucas, you mean, in Mexico, uuummm, well to get to Mexico it's like a 6 hour drive then I don't know how far from there."

She has this puzzled look on her face...

"Wait...you mean we're not in Mexico???"

At this point I look over at the other counter agents as though we're in the twilight zone and then look over at her again and say:

"Uumm, you're in California."

"oh my gosh, what, what, California, what, oh my gosh...."

She then takes off outside and immediately gets on her cell phone......

Curious, we walk outside to see if we were just punked by this lady or what because who could really land in California and think they were in Mexico.....we see her standing in front of the terminal screaming into this cell phone of hers:

"I'm suppose to be in Mexico right now......"

We walk back into the terminal and wonder if this all really is happening, that this woman failed to:
1. Look at her ticket.
2. Listen to the announcements before the flight.
3. Listen to the announcements during the flight.
4. Listen to the announcements at the end of the flight.
5. Notice that you never went through CUSTOMS.

Minutes later we see her in line at the airline counter. She is still on her phone and in tears.....poor thing.

We didn't know whether we should feel sorry for her that her trip was ruined....or feel sorry for her for just....being her....hard one to choose.